Yes. Venues can cap orders per 15-minute window.

Yes. Vendors can delay or throttle orders.

Yes. Order caps can be configured. The default is $50 but campuses can adjust limits.

The Orders page automatically displays all orders received for the current day. To filter what you see, use the Filters drop-down in the top right corner. You can view: • Active Orders • Pre-Orders • Completed Orders • All Orders https://static.wixstatic.com/media/2f60d2_54d075f4ab0f428ba8c411dcfddcd29f~mv2.png

To filter your orders, click the Filters drop-down menu in the top right corner of the Orders page. From there, you can choose to view: • Active Orders • Pre-Orders • Completed Orders • All Orders https://static.wixstatic.com/media/2f60d2_8bc8628f5c1e4817b5f895c89451271d~mv2.png

Each order displays a timer that tracks how much time has passed since the order was received. For Pre-Orders, the timer starts at the scheduled pickup time minus the prep time (as set in your Store Settings). https://static.wixstatic.com/media/2f60d2_0b294dcc9ca348c582f4777b85bba463~mv2.png

The Orders page shows all incoming orders for the current day. When a new order arrives, you'll hear a sound notification. Tap "Begin Prep" to start the process. Each tap moves the order through its stages: • Active → Being Prepared → Ready for Pickup → Completed https://static.wixstatic.com/media/2f60d2_b1f5fa991f2e4ff5a66dd0782e33557d~mv2.png

When a new order is received, it will appear on the Orders page. If notifications are enabled in your settings, you will also receive: • A visual notification on your dashboard • A sound alert to notify you of the new order https://static.wixstatic.com/media/2f60d2_b3b81b64b1554dc39297d17410f6acde~mv2.png The alert sound can be set to repeat if the vendor portal remains inactive. You can customize the repeat frequency in the Notification Settings. Make sure your device allows notifications from the app by checking your app permissions. https://static.wixstatic.com/media/2f60d2_c17f40b78f584e37a177fe53d5ffc89f~mv2.png If you’ve enabled text message alerts in Store Setup, you’ll also receive a text notification when a new order arrives.

When a Pre-Order is received: • A text message is sent to the customer immediately (if enabled). • Audible alerts and dashboard notifications will only trigger once the order becomes Active. Pre-Orders become Active at the pickup time minus the prep time set in your Store Settings. Note: Pre-Orders only appear on the Orders page if you’ve selected "Pre-Orders" or "All Orders" from the Filters menu. https://static.wixstatic.com/media/2f60d2_3878684b25644871ac539ff6197ae022~mv2.png If your prep time is 20 minutes and the pickup time is 2:00 PM, the order will become active and notifications will begin at 1:40 PM.